Shipping policy

📦 Shipping Policy

🇦🇺 Shipping Within Australia

We ship orders Australia‑wide using Australia Post and Aramex. Shipping rates are calculated at checkout based on your location and the size/weight of your order.

Most orders are dispatched within 1–2 business days.


🚚 Delivery Timeframes

Estimated delivery times (after dispatch):

  • VIC: 1–3 business days

  • NSW / SA / TAS: 2–5 business days

  • QLD / WA / NT: 3–8 business days

Please note these are estimates provided by the carrier and may vary during peak periods.

 

📦 Packaging

All acrylic cases are packed securely using protective materials to ensure they arrive in perfect condition. If your item arrives damaged, please contact us immediately with photos.


🔄 Tracking

All shipped orders include tracking. You’ll receive a tracking link via email once your order has been dispatched.


❗ Incorrect Address

Please double‑check your shipping details at checkout. If an incorrect address is provided and the parcel is returned to us, we can resend it — additional postage charges may apply.


💬 Questions?

If you have any questions about shipping, feel free to contact us at fozcollectz@gmail.com